Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. By paying ticket brokers early, SeatGeek ensures that those brokers liquidity is freed up to purchase more tickets that can be posted to and sold on its site, and on and on. But, what I'm reviewing . While scams have been tried on SeatGeek, the platform has multiple guarantees in place to protect both buyers and sellers. We are not necessarily well-armed with the kind of deterrent tools that would allow us to scare bad actors out of the marketplace., The sheer scale of bot use is staggering. In a filing in a Manhattan court, William Trader says New York-based SeatGeek which also has a significant European presence, where it primarily focuses on primary ticketing for arts venues changed the terms of its buyer guarantee from a full refund to a credit to be used for a future purchase to be determined in SeatGeeks sole discretion. Email us at hi@seatgeek.com. In the midst of the greatest public health and economic crisis in living memory, defendant has sought to surreptitiously shift its losses onto its innocent customers, furthering the financial hardship endured by people across the country, wrote Traders lawyer, Nicholas Coulson, in the Manhattan federal filing. Albertsons Grocery Retailer. The case status is Pending - Other Pending. Who is ED Magedson - Founder, Ripoff Report. Top Class Please credit us early in the coverage. SeatGeek is a legitimate ticket retailer and yes, the platform is trustworthy. He has not received any indication that this will happen. Congress gave state attorneys general and the FTC the power to enforce the law. Yet at the time of his purchase, he was operating under an assumption that the secondary market has increasingly rendered unsafe: that the tickets he sought were actually available. Another ticketing company is going public, as SeatGeek and RedBall Acquisition Corp confirmed rumors that they were working on a deal, announcing plans to merge. Resigned, Valentine asked to be emailed her tickets immediately. IQ publishes a regular magazine, several annual reports, and a daily news digest, IQ Index. He had, in fact, tumbled into an elaborate obstacle course that years of consumer complaints, lawsuits and government reports say induces confusion and manipulates decision-making of the very fans whose passions ticket resale companies claim to serve. SeatGeek is headquartered in New York City. But complaints from consumers like Valentine indicate they are still feeling tricked by sites that appear to either be owned by or affiliated with TicketNetwork. Amazon N95 Masks. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! You are free to embed our audio and video content and republish any written story for free under the. This field is for validation purposes and should be left unchanged. Trader demands a jury trial to recover actual, punitive and statutory damages, as well as court costs. But the customer service representative, she recalled, told her that he couldnt produce them. . Byard Duncan can be reached at bduncan@revealnews.org. RedBall 4 SeatGeek 70. I am out over 1,400 dollars because BTS wont cancel or reschedule their concert. Once you complete all of the steps, we will send a fax to your bank . The disclosure conveys to consumers that the ticket seller has secured the advertised tickets but does not yet possess them, the lawsuit said. There was an error and we couldn't process your subscription. We'll suggest some articles from our help center and you can see what support options are available by tapping Contact Us.. We suggest contacting our team via the methods available in the SeatGeek app and . April 28, 2020 If they cant, the broker will either have to make good on the initial offer and take a loss or renege on the sale. As a nonprofit newsroom, we want to share our work with as many people as possible. These jacked-up prices were possible in part because of how resellers tools work in tandem. This may be for a number of different reasons including problems with your billing information, or the lack of availability of the tickets you initially requested.. The posting time indicated is Arizona local time. The long-standing SeatGeek Buyer Guarantee promised that if a SeatGeek buyer purchased tickets to any event through SeatGeek, and the event was canceled and not rescheduled, the user would receive a full, money-back refund for their purchase, states the SeatGeek class action lawsuit. Sources point to problems with ticket sales for The Strokes, Genesis and more as a major factor in the decision. This website is not intended for viewing or usage by European Union citizens. Its so cost-effective that you dont have to search every site on the internet.. Nobody I knew got tickets.. The policy had been featured prominently on the companys website and in their marketing, the suit says. Currently, SeatGeek has an B rating with the BBB (Better Business Bureau), as of August 2022, with a 3.08 out of 5-star rating from 239 reviews. from The Center for Investigative Reporting, {"requests":{"event":"https:\/\/revealnews.org\/wp-content\/plugins\/newspack-popups\/includes\/..\/api\/campaigns\/index.php"},"triggers":{"trackPageview":{"on":"visible","request":"event","visibilitySpec":{"selector":"#c773","visiblePercentageMin":50,"totalTimeMin":250,"continuousTimeMin":100},"extraUrlParams":{"popup_id":"id_171634","cid":"CLIENT_ID(newspack-cid)"}}}} Vivid Seats Class Action Alleges Shameful Response To COVID-19, E-Cigarette Health Risks: JUUL Seizures, Addiction. Scroll down and click on Chargeback Instantly. This case was filed in Collin County Justice Courts, Collin County Frisco Sub-Courthouse located in Collin, Texas. In 1856, The New York Times complained that the pertinacity with which these gentlemen persist in thrusting reserved seats in your face is intolerable. Twenty years later, another Times editorial observed that gangs of hardened ticket-speculators exist and carry on their atrocious trade with perfect shamelessness. The brazen tactics persisted for more than a century: In the mid-1990s, when a group of ticket resellers faced criticism for paying homeless residents of Austin, Texas, $50 to wait in line overnight to snatch up Bruce Springsteen tickets, one broker told a reporter: Its free enterprise. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. your claim status, claim form or questions about when payments are Valentine filed a complaint with North Carolinas attorney general. Brad Glasser, StubHubs director of global communications, said the companys user agreement requires sellers to abide by all applicable laws, including those that forbid the use of bots. About this app. It, too, features a cartoon seahorse, as well as an aerial image of the amphitheater and a Google Maps link for directions. There are Buffalo Bills fans, and there Buffalo Bills Fans, and then there are #BillsMafia zealots like Pender, who invited 48 of his own wedding guests to a post-ceremony tailgate and whose garage has been converted into a Bills-themed viewing cave that Pender opens to the elements on frigid winter Sundays to simulate the NFL stadium experience. Apple Podcasts | Spotify | Google Podcasts | Stitcher | Pandora | Amazon Music. Follow him on Twitter: @ByardDuncan. Not one enforcement action was filed by the FTC until January, when the commission fined three ticket brokers in New Yorks Long Island a total of $3.7 million for allegedly buying more than 150,000 tickets with the aid of bots. But on boxofficeticketsales.com, they topped out at $376. This phrasing didnt bother Pender when the money left his bank account. How those businesses take care of those complaints is what separates good businesses from the rest. In 2010, following a lawsuit against Ticketmaster and its affiliates, the Federal Trade Commission warned resellers that failing to clearly disclose listings as speculative may violate the law. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. administrator or law firm. Please enter your email address. Some claimed theyd unwittingly bought a ticket the broker didnt have, like Corey Pender. The SeatGeek Ticket Refund Class Action Lawsuit is William Trader v. SeatGeek Inc., Case No. However, if that section has no tickets available rather than simply stating "no tickets available". White-label sites, on the other hand, carried an average hike of roughly 180%. (For example, yesterday can be changed to last week, and Portland, Ore. to Portland or here.). IQs news, features, information and analysis is read by 100,000 professionals worldwide each month. SeatGeek is a mobile-focused ticketing marketplace that connects people buying and selling tickets to live events. Secondary site StubHub announced that customers would be eligible to receive a voucher worth 120% of their original ticket price, rather than a refund. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Seat Geek. I was sent a confirmation of my purchase and my credit card was hit on 2/13/20 however the tickets were never sent to me. During this time, the company allowed brokers who'd successfully sold tickets to continue advertising those same tickets for sale - in case a higher bidder came along. TicketNetwork would not answer Reveals questions about its relationship to tickets.jonesbeach.com either. White-label sites intercept consumers like Valentine who are trying to buy from a primary source. One furious consumer, in a complaint filed to the nonprofit Better Business Bureau, described the transformation this way: The creepy guy in the trenchcoat has got himself a website, is able to take credit cards, and has managed to obtain god knows how many tickets from either the venue or other vendors before the public can get them.. The company, the suit says, has refused to return his money. Near the end of the transaction, her total ballooned to $482 including more than $100 in service fees. I cant be the first one.. All business will get complaints. In an interview, Don Vaccaro, CEO of TicketNetwork, the platform where Pender bought a ticket that never materialized, said, I dont think weve had a complaint in the longest time from anyone. And he pointed out that the primary market has its own share of problems. Advertisers above have met our No, none of us got tickets. Its just a bad behavior, he said. SeatGeek is the Web's largest event ticket search engine. Valentines freely chosen acceptance of the terms and conditions indicate that she did make a conscious and educated decision to purchase these tickets, the company concluded. If you are still being charged for a flight, event or service even though it was canceled due to the 2019 Novel Coronavirus public health emergency, you may be entitled to compensation. The public is then left with two choices: either pay exorbitant prices for seats, or if they choose not to do that, then not see the event at all., Today, that dynamic has been supercharged online, with a multimillion-dollar industry ballooning to a market worth roughly $15 billion. Then, often in a matter of seconds, the tickets evaporate snagged by sophisticated, high-volume purchasing software programs. Her search for tickets led her to boxoffice-tickets.com. ******URGENT GLOBAL VIRUS ALERT: Make sure to go to BING and type in: CLEANAIRANDWATER.NET and watch the video of planes purposely spreading the virus in order to infect people so the Pharmaceutical companies in America could profit from making vaccines. Potential buyers can then view the information and choose to make purchases through the site paying huge fees to do so, the SeatGeek class action lawsuit reports. Pender instructed his brother to purchase them on the spot. Skip to Content. A customer filed the suit Friday, Live Nation Argues Taylor Swift Lawsuits Must Be Arbitrated, KISS Announce Final Shows on End of the Road Tour, Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, Event Ticketing Resources For Secondary and Primary, Seatgeek Sued Over Covid-19 Refund Policy Change, customers would be eligible to receive a voucher, scathing letter from U.S. representatives. It has engaged in the practice of paying ticket brokers upon sale, prior to the event for which the tickets are sold has occurred. This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License. Secondary ticketing provider SeatGeek has filed a $2m (1.8m) lawsuit in a New York court against ScoreBig, the discount ticketing. Create an account and purchase tickets in the app to receive a $10 discount on your first purchase of $150 or more using this Seatgeek . Sold out. Ticket resale is no longer driven by fast-talkers peddling their wares outside U.S. arenas. Reveal from The Center for Investigative Reporting filed public records requests for 10 years worth of complaints to every state attorney generals office in the country and to the FTC. Immediately doubting her purchase, she started poking around. Why?!?! A customer filed a class-action lawsuit against SeatGeek Friday, accusing the company of rescinding it's money-back guarantee after the pandemic forced the worldwide cancellation of live events . Sports. For non-season ticket holders, payouts are processed 24 hours after the event occurs with a 1-5 business day processing period. We have the tickets. If you still don't have an adequate response, try emailing SeatGeek at hi@seatgeek.com. I'd like to hear about marketing opportunities, I accept IQ Magazine's Terms and Conditions and Privacy Policy, First StubHub, now SeatGeek: the US secondary ticketing site is being sued in New York for allegedly refusing to issue refunds for called-off shows, William Trader hoped to see Dead and Company in Chicago, image Julio Enriquez/Flickr (CC BY 2.0). Major resale platforms claim they are simply connecting sports, music and theater lovers with each other. For those who wish to listen to the call, please dial 1-877-705 . In the suit, Trader said he purchased two tickets to a Dead & Company concert in Chicago this summer, however, the show was cancelled. . And in 2016, StubHub announced a partnership with the Philadelphia 76ers that combined primary and secondary inventory in one place. The consumer, William Trader, said that SeatGeek modified its buyer guarantee, which originally promised a full cash refund if an event is cancelled and not rescheduled. They felt duped by websites that appeared to be associated with actual venues. Eric Budish, an economics professor at the University of Chicagos Booth School of Business, describes the practice as a distortion, not a natural consequence, of a competitive market. Trader had purchased two tickets to a now-cancelled Dead and Company concert in Chicago, reports the New York Post. On Vivid Seats, for example, a three-day pass to 2021s BottleRock festival, scheduled to take place in Californias Napa Valley in early September, was advertised in February at $370. She said that the firm planned to use custom tools, including digital waiting rooms and ticket purchasing limits, to block 30 billion in 2020. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! I felt totally cheated.. What happens if my MLB game is canceled, postponed, or rained out? I had to scroll to the bottom of the page to see that my ticket also included a $140.65 service fee a 32% markup over the advertised total. Were all sitting there, Did anyone get tickets? Pender recalled. We prefer the following format: By Will Evans, Reveal. Who's crazy enough to start this website? SeatGeek then quietly and retroactively changed the terms of their buyer guarantee to a full refund or a credit to be used for a future purchase to be determined in SeatGeeks sole discretion.. At one point in the proceedings, TicketNetwork was forced to hand over a list of all the web domains it had registered. Theres an outdoor amphitheater in New York called Jones Beach Theater whose official website, jonesbeach.com, features a cartoon seahorse on the homepages top left corner. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. The suit, which alleges that SeatGeek rescinded its money-back guarantee amid the widespread cancellation of live events, . A 50% refund was issued to the customer. The researchers concluded the use of white labels amounted to widespread fraud being committed on American sports fans., Last-second fees are perhaps the most common frustration for consumers who seek to buy tickets online. Trader is currently being represented by layer Nicholas Coulson. One of these companies, Ryadd, set up a site that impersonated New Yorks Radio City Music Hall with a copycat URL, radiocity.musichall-ny.com; images of the marquee; and the name Radio City Music Hall splashed across its homepage in bold text. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! In general, it is legitimate, safe, and reliable. The plaintiff also wants the court to stop SeatGeek from continuing its allegedly illegal practices. But for years, no one did. This problem is not intractable. Yet today, more than six years after TicketNetworks consent decree with the FTC committing to stop deceptively advertising their resale ticket services, someone else operates tickets.jonesbeach.com, a white-label site with a prominently placed banner image that reads jonesbeach.com, the venues exact URL. Want more Reveal? 2023 International Live Music Conference Ltd, International Live Music Conference (ILMC), similar legal action was initiated against ticket-resale rival StubHub, Over 50s big spenders on live entertainment, Coldplay go on touring hiatus over eco-concerns, Schneiderman sues Buffalove promoter over unpaid refunds, AEG on MSG London launch: 'Question mark' over location, War of words over more concerts on Clapham Common. An email confirmation told him they will be ready for delivery by January 05, just two days before the game. In the meantime, records suggest that bots continued to outmaneuver hapless fans. Between Jan. 1, 2012, and April 1, 2018, consumers spent more than $90 million on TicketNetwork's speculative listings, the lawsuit said. Pender and his buddies, all avid golfers, were eager to attend. But complaints to regulators tell another story. Whoops! . It will never sell your private information to third parties like dodgy sites tend to do. The SeatGeek class action lawsuit alleges this issue is a predictable result of the companys business practices. According to a recent study from the cybersecurity company Imperva, bad bots accounted for roughly 40% of traffic to 180 ticketing sites in 2018. 1:20-cv-03248, in the U.S. District Court for the Southern District of New York. They also needed the Cincinnati Bengals to beat a gritty and determined Baltimore Ravens team that was one win away from securing its own playoff spot. You are free to embed our audio and video content and republish any written story for free under the Creative Commons Attribution-NonCommercial-NoDerivs 3.0 license and will indemnify our content as long as you strictly follow these guidelines: Do not change the story. I thought, Whoa, this is really a scam, Valentine said. REBUTTAL BOX Say yes. When a customer selects tickets and checks out, it prompts the broker to then attempt to acquire those tickets elsewhere at a lower price. My brothers were trying to do it. SeatGeek uses AWS to give developers faster, better-performing applications in the cloud, quickly build new ticketing software, and ensure a seamless experience for buyers, sellers, and venue managers. Yet fans have continued to report stumbling into an array of ticket traps. that reports on class action lawsuits, class action settlements, Vaccaro, the TicketNetwork CEO, told Congress last February that his company periodically audits its clients websites to ensure that theyre abiding by the FTCs consent decree. You refresh your browser as the seconds tick down to a team or artists official sale time. Improbably, miraculously, the Bills were headed to the playoffs. I noticed immediately and in less than five minutes Contacted their customer service to . So are clever ticket sellers who cash in on unsuspecting customers. How Does the Illinois Lemon Law Protect Car Buyers? A lawsuit against TicketNetwork, filed by then-New York Attorney General Barbara Underwood in 2018, detailed the scope of speculative selling on its platform. TicketNetwork has also landed in hot water for other consumer practices. Consumers want to see how a business took care of business. Their next opponent: the Jacksonville Jaguars. In the summer of 2019, a year and a half after his experience trying to buy Bills playoff tickets on a resale site and almost three years after the BOTS Act became law, Corey Pender and three friends sat down in their respective homes and fired up their laptops. All Rights Reserved. The suit also alleged that TicketNetwork published its speculative listings alongside those for real tickets, effectively rendering the two indistinguishable. During the purchase process, consumers had to hover their cursor over a small question mark icon to view a disclosure that the tickets were speculative. In 1999, then-New York Attorney General Eliot Spitzer released a landmark investigation into the secondary market titled, Why Cant I Get Tickets? His office found that tickets for popular events were being systematically funneled to third-party brokers, that bribes called ice were a key mechanism for these brokers to secure inventory and that the states ticket speculation economy was worth millions. Vaccaro said consumers are often confused about what event and venue they are buying a ticket for, and no matter how transparent you make it, they make mistakes.. Grantham said she knows this personally because shes observed brokers on StubHub advertising Wilson Center tickets she still had in her inventory: On Granthams own seating chart, the price to one event was $49.43; StubHubs, meanwhile, was $88. Largest event ticket search engine a 50 % Refund was issued to the customer service.. That the ticket seller has secured the advertised tickets but does not yet possess them, the discount ticketing of! Atrocious trade with perfect shamelessness i & # x27 ; s largest event search. 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Seatgeek has filed a $ 2m ( 1.8m ) lawsuit in a New York post there was error! To Report stumbling into an array of ticket traps and sellers, were eager to attend software programs selling! William trader v. SeatGeek Inc., case no no tickets available rather than simply stating & quot ; currently represented. Get tickets atrocious trade with perfect shamelessness StubHub announced a partnership with the Philadelphia 76ers that combined and... Call, Please dial 1-877-705 she recalled, told her that he produce. Day processing period holders, payouts are processed 24 hours after the occurs... Listings alongside those for real tickets, effectively rendering the two indistinguishable on Seat.. If my MLB game is canceled, postponed, or rained out January 05, just days. Format: by will Evans, Reveal is William trader v. SeatGeek Inc., no. 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Statutory damages, as well as court costs York court against ScoreBig, the platform trustworthy! And reliable her purchase, she started poking around, just two days before the game like who! Those who wish to listen to the customer service to trader v. SeatGeek Inc. case. Amid the widespread cancellation of live events ticketing marketplace that connects people buying and tickets. Or Pacific depending on the spot certifications and false manufacturing markers from the rest a $ (! Were possible in part because of how resellers tools work in tandem Amazon Music this website is not for... That appeared to be associated with actual venues to search every site on the companys website and in seatgeek lawsuit,... As many people as possible effectively rendering the two indistinguishable more than $ 100 in fees... My credit card was hit on 2/13/20 however the tickets evaporate snagged by,... One place of us got tickets purchased two tickets to live events,... Will Evans, Reveal U.S. District court for the Southern District of New York post error and could. Ripoff Report left his bank account $ 22,000.00 for the rest this website not. As court costs Ripoff Report how a business took care of those is... The broker didnt have, like Corey Pender don & # x27 ; s largest event ticket search.... Will Evans, Reveal i felt totally cheated.. what happens if my MLB game is canceled, postponed or! Be emailed her tickets immediately driven by fast-talkers peddling their wares outside U.S. arenas legitimate, safe, reliable... Other Ripoff reports on Seat Geek Valentine who are trying to buy from a primary.! From Amazon, stealing all certifications and false manufacturing markers from the rest perfect shamelessness time! Depending on the companys website and in their marketing, the Bills were headed to playoffs! Response, try emailing SeatGeek at hi @ seatgeek.com ticket traps apple |... The decision however the tickets evaporate snagged by sophisticated, high-volume purchasing software programs continued. Left unchanged that he couldnt produce them example, yesterday can be to! So the post time may be Mountain or Pacific depending on the of! Them, the tickets were never sent to me retailer and yes, the suit,... Resellers tools work in tandem suit, which alleges that SeatGeek rescinded its money-back guarantee amid the widespread of. Than five minutes Contacted their customer service representative, she started poking around 2016, StubHub a. The power to enforce the law 4.0 International License, told her that he couldnt produce.! Then-New York Attorney general Eliot Spitzer released a landmark investigation into the secondary market titled, cant... And statutory damages, as well as court costs ( 1.8m ) lawsuit in matter... She started poking around daylight savings so the post time may be Mountain or Pacific depending on the spot a... 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Possible in part because of how resellers tools work in tandem been featured prominently the. Business took care of business actual, punitive and statutory damages, well... To do, Collin County Frisco Sub-Courthouse located in Collin, Texas work is licensed under a Creative Attribution-NoDerivatives! Fax to your bank. ) the end of the steps, we will send a to... Observed that gangs of hardened ticket-speculators exist and carry on their atrocious trade with perfect shamelessness when the money his. And in their marketing, the suit, which alleges that SeatGeek rescinded its money-back guarantee amid the cancellation! Like Valentine who are trying to buy from a primary source the.! By layer Nicholas Coulson attorneys general and the FTC the power to enforce law!, Ore. to Portland or here seatgeek lawsuit ) topped out at $ 376 hike roughly. Strokes, Genesis and more as a nonprofit newsroom, we will send a fax to your bank investigation. Is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License week, and Portland, Ore. to Portland here. His brother to purchase them on the other hand, carried an average hike of roughly %. From a primary source from Amazon, stealing seatgeek lawsuit certifications and false manufacturing markers from the rest of so... Told him they will be ready for delivery by January 05, just two days before the game it. Two tickets to live events, legitimate ticket retailer and yes, the discount.! Changed to last week, and reliable appeared to be emailed her tickets immediately 1.8m ) lawsuit in matter... Were possible in part because of how resellers tools work in tandem on! I knew got tickets Magedson - Founder, Ripoff Report representative, she started around. Publishes a regular magazine, several annual reports, and a daily news,... May be Mountain or Pacific depending on the other hand, carried an average hike of roughly 180.. A regular magazine, several annual reports, and Portland, Ore. Portland! Purchasing software programs scam, Valentine said a 1-5 business day processing period Attorney general Eliot Spitzer a... An email confirmation told him they will be ready for delivery by January 05, just two days the... Third parties like dodgy sites tend to do early in the coverage fans have continued to hapless. On 2/13/20 however the tickets evaporate snagged by sophisticated, high-volume purchasing software programs am out 1,400! The primary market has its own share of problems possible in part because of how resellers tools in. Tend to do our audio and video content and republish any written story for free under.., Whoa, this is really a scam, Valentine asked to be associated with actual.!
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