I never thought so many people who dont know me would like to help me and my family, Shevtsova said. Inspiration Seeker. It's free Ukrainian city that happened to appear near the border with separatists. All of this information is kept completely private. 6:24 PM EST, Sat March 5, 2022, A group of Ukrainian volunteers weave camouflage webbing to help protect troops. But already now my Facebook advertising account is blocked due to location.Thank you also to everyone who supports us during this difficult time! Yes, no one deserves to have their shop shut down, no matter what region they happen to live in. Thank you all for your support. @Phyndz - The Shop Owners may be concerned because their "ships from" address on file with Etsy may contain a postal code, a City, or region much like a State name here in the US. Theres no doubt that Etsy can be a wonderful site to find one-of-a-kind, handmade items from artisans across the globe. After all, if a customer is truly not happy with their product, it stands to reason that they wouldnt be leaving a 5-star review and therefore would not be able to attach a photograph to illustrate a discrepancy or defect. eBay sellers with ratings in the 99-100% positive range that have made hundreds or thousands of sales are almost always trustworthy, as are sellers . At the time of writing, Etsy currently accepts the following payment methods: Though Etsy itself is completely safe, there are a few other things youll want to do in order to maximize your safety: Although there are millions of sellers on the Etsy marketplace and a few may not have the greatest intentions, the overwhelming majority of Etsy sellers are good in nature. And huge thank you for all the words of support, guys! The platform offers both buyer and seller protections, which means that it will guarantee purchases, and if a problem with an order isn't able to be resolved with the seller, Etsy can assist with their purchase protection program. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. I am the founder of Ringcrush, and of the "Million Dollar Etsy Sh. There are a few other concerns, however most notably, products arriving that dont match up with your expectations. Buying on Etsy has its advantages, but Etsy isn't a singular jewelry retailer with unified practices and policies. The curious thing is that Etsy only allows reviewers to post photos on 5-star reviews, therefore sellers can only hide photos from 5-star reviews, which one assumes be a positive overall review. Same situation with lots of cities in Luhansk region. Same situation with lots of cities in Luhansk region. Most legit shop owners will cover the following basics within their return policies: Legitimate shop owners will want to make customers happy and should detail return policies that allow for full or partial refunds if a customer is not satisfied. Press question mark to learn the rest of the keyboard shortcuts. I cant imagine the anxiety you and your neighbors are feeling. Mila Kunis and Ashton Kutcher vow to match $3 million in donations for Ukrainian refugees. You can edit your review any number of times within a 100-day period. To be honest, these sounds warm my heart, she said. When you order, they order it from someone else for a cheaper price, and instruct that third-party to mail it to you instead. To be clear, Etsy is a safe website to shop on and has the same risk that any other eCommerce platform does. When surfing the web on a public computer or another person's computer you don't know or trust, keep your credit card under lock and key. When it comes to reviews, you are looking for a few things: Although fake reviews arent that big of a problem on Etsy (especially compared to websites like Amazon), they still exist to some degree. One theme is common among these Etsy complaints: the Etsy seller does not always deliver as promised and some of them have no refund policies, making it impossible to return an item. Absolutely, and it is one of the fastest-growing shopping websites on the Internet today. It has millions of sellers and tens of millions of active buyers using the site each and every day. Here are all the options that sellers can choose for payments in their Etsy shop: But is Etsy safe to trust with your money? Safe? To view it, confirm your age. That being said, there are still a few ways in which you may end up with a poor buying experience, or otherwise end up wasting your money. This week we have become stronger than we were. But does Etsy do everything it can to help keep its buyers happy with their purchases? Remember, sellers on Etsy are not employees of the company. Is Etsy safe? The site is meant to offer a way for artisans to earn money, but unscrupulous sellers can also take advantage of it. You should follow the advice of the Ukrainian authorities while you remain in Ukraine . I really hope this situation won't affect our stores! Some of the most popular payment methods are PayPal, credit/debit card, and Etsy gift cards. Etsy has a number of ways they help invoke trust in their sellers. For buyers, its easier to make a purchase when knowing that someone has actually bought the item theyre reviewing and are given a full 100 days to add any new additional details (such as if an item broke soon after they received it.). Not all eBay sellers are created equal and it's a good idea to check their eBay record before you bid. Who Sells Products on Etsy? Many sellers have promised to donate the proceeds from the products to Ukrainian relief groups. Posts urging people to help Ukrainians by buying digital items, such as fonts, patterns, downloadable photographs and artwork are circulating widely on social media. Things can get escalated to Etsys customer support if necessary, but typically Etsy lets the two parties come to their own resolution.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'thefinancialgeek_com-medrectangle-3','ezslot_3',166,'0','0'])};__ez_fad_position('div-gpt-ad-thefinancialgeek_com-medrectangle-3-0'); Another reason why Etsy is relatively safe to use? The whole night we were discussing the situation and some of us were chatting Etsy's Support Team to inform them that their shops are in Ukraine. We receive supportive messages from our customers from all over the world. Etsy relies on its sellers to create their own return policies and handle things how they see fit. There have also been some phishing scams through Etsy. See Also: How to Start an Etsy Business | Full Details on Starting an Etsy Business. For many buyers, the gray area comes from giving Etsy sellers the ability to hide photographs within a review. My city is in Donetsk region, however Mariupol doesn't belong tothe separatistic part of this region. From the seller perspective, there are several negative Etsy reviews from Etsy sellers that state growing issues with copyright infringement, an influx of non-handmade goods,and a general lack of support from Etsy as a company. We found the review policies of Etsy pretty fair and balanced and designed to promote solutions rather than negative responses back and forth between buyers and sellers. These payment methods all fall under Etsy Payments (the new version of what used to be called Etsy Direct Checkout), which provides a safe and secure way to pay the seller. My sincere thoughts go out to you and your loved ones. We continue living our lives, we make and craft and always ready to provide best customer service! They don't plan to check in. In Etsys defense, we did find some seller complaints about Etsy closing their shop after theyve received too many negative customer reviews. Therefore, you can shop with confidence and not have to worry too much about potentially dangerous scenarios. And I really hope etsy community will support us no matter how the situations will go on. Here is what the section looks like on desktop: Here we can see that returns and exchanges are accepted for this shop, but exceptions may apply. I pray that in addition to everything you're all dealing with right now, your shops are able to remain open and continue with great success. He started his first blog at the age of 11, and has since gone on to start several successful businesses. As for Etsy reviews, whether the ability to hide a photograph reflects negatively on the systemwill largely depend on your perspectivemore specifically, it will depend on how important customer photographs are to you when shopping online. We, Ukrainians, will do everything to protect our families and our country. People from all over the world are also booking stays at Airbnb properties in Ukraine they dont plan to use, to get money to hosts. No, Etsy sellers have no way to delete or edit reviews left for their items or their shop. We and our partners use cookies to Store and/or access information on a device. AdvisoryHQs Conclusion:IsEtsy Safe? Since attaching a customer photo is only an option when a buyer leaves a 5-star review, it does seem as though Etsy is shifting the scales to benefit Etsy sellers, rather than buyers in the case of review photos. Click here to learn more about how to spot dropshipping scams on Etsy, as well as other ways to tell if an Etsy seller is legit. Meaning that if a seller improves their customer service, the bad reviews will eventually drop off. One of the most recent is the addition of the Star Seller badge, which requires sellers to have recent positive reviews, and a history of responding to messages quickly. These parts are Luhansk, Donetsk and Crimean regions and the Ukrainian government currently has no jurisdiction there. This is when people list items for sale, but dont actually have them. Find a Reputable Seller: The Feedback Page. I'd worry about being caught up in a net that was cast too wide, maybe cast widely for a worthwhile purpose but one that had nothing to do with me or my handicraft business. The easiest way to avoid using refund and dispute channels is to find a reputable seller. Buyers will have to go through private communication to resolve these issues, and many Etsy sellers and buyers have expressed frustration on sites like Sitejabber and Trustpilot about a lack of support from Etsy. Whether you prefer zigzagged kilims or pieces a bit more subdued in nature, it's worth taking a browse through Turquality Rugs, where prices begin at just $28 for petite circular designs. My entire library of courses, templates, cheat sheets and swipe files. Unfortunately, you will always get some sellers who are looking to use the platform to take advantage of naive buyers. Etsy is one of the safest platforms in the eCommerce sector. As loved as Etsy is by those seeking the most unique products, it has quite a distance to go to slow down the flow of negative Etsy.com reviews. CNN Sans & 2016 Cable News Network. We are safe today and we are ready for any expected and unexpected events. I've been following the news about your country for some time now (and sometimes it makes my head spin) and really hope that the situation can be resolved through diplomacy. In addition to building an online store, you can add a blog, a calendar of events, image galleries, and news and press. Etsy sellers do not have access to your personal credit card information, and in the event your item never arrives Etsy will ensure you are properly refunded. Weaver Olena Shevtsova sells handmade Slavic and Ukrainian patterned belts, sashes, scarves and even guitar straps online to support her family, but since Russian forces moved into her country, shes used her skills to help make camouflage webbing to protect Ukrainian troops. What Other Payment Methods Does Etsy Accept? if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'thefinancialgeek_com-box-4','ezslot_7',168,'0','0'])};__ez_fad_position('div-gpt-ad-thefinancialgeek_com-box-4-0'); This is one of the first things you should be doing whenever you are considering a purchase on Etsy. There are many pros associated with shopping on Etsy for an engagement ring. Shevtsova and her son have only been in their flat for about six months, and she fears losing everything. And now we are asking Etsy's Support Team for attention to the possible problem with our shops. Etsy sellers do not have access to your credit card information, and all data is encrypted in transit. She said she didnt know anyone in Ukraine before the fighting started, but has exchanged messages with people thanking her for making the post. Many Etsy reviews claim that Etsy does not screen its sellers. 4 stars. I wasn't sure if I could find the thread again but I did a search today and I see that your shop announcement says you are in another city now. These can be viewed on the listings sales page, on the right-hand side below the add to cart button. Etsy verifies each seller's identification, and this verification process is one of the ways that the site ensures safety. We are concerned that in this situation, the word "Donetsk" or "Luhansk" in the location field might confuse admins of the Etsy platform, and they might ban or restrict our shops. There are millions of sellers on Etsy, most of whom are trustworthy. Everyone loses in the long run because the basis of counterfeiting is deceit. The Etsy reviews and ratings that are listed on a sellers page are displayed from the past 12 months, and a star rating reflects the average over just that period. Sellers can only respond to a review once, so after that, any communication will have to be moved to their private messaging system. Verifies Its Sellers' Identification. A buyer can use the 5-star Etsy review system either on Etsy.com or the, While the Etsy review system will automatically attach a picture of the purchased item, customers also have the option to attach their own picture, Report photographs that the seller feels might be in violation of Etsy policies, Reply privately to the reviewer to ask about their issue, Respond publicly to an Etsy review of 3 stars or less on their reviews page, Request removal of reviews if they violate Etsys policies, The review is about Etsy or a third party, and not about the transaction/seller/buyer, In these types of instances, buyers are suggested to forgo the public Etsy review system, andopen a private, Checking a sellers reviews and shop policies before you buy, Ensuring you pay sellers within the Etsy interface, because they cant help if youve paid the seller outside of Etsy or PayPal, Another point to consider when asking Is Etsy safe to buy from? is Etsys return policy and other buyer protection policies in place. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'thefinancialgeek_com-banner-1','ezslot_6',169,'0','0'])};__ez_fad_position('div-gpt-ad-thefinancialgeek_com-banner-1-0'); Sometimes you could receive a direct message from a seller on Etsy out of the blue. 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